Monthly Archives: May 2019

Bread & Kaya: 2018 Malaysia Cyber-law and IT Cases PT4 – Commercial cases

By Foong Cheng Leong
May 10, 2019

– 2018 saw the first decision on the liability of online marketplace providers
– Damages can be granted in the case of a software delivery delay

IN THIS last of a four-part series, I will focus on commercial cases in 2018.

Short-term lodging – the Airbnb Effect

An online marketplace for accommodation and hospitality such as Airbnb enables people to lease or rent short-term lodging including vacation and apartment rentals, homestays, hostel beds and hotel rooms.

Currently, there are no specific laws to govern the conduct of these online marketplace providers.  However, joint management bodies and management corporations have taken action to stop apartment owners from operating short-term lodging by, among others, imposing rules to stop this practice.

In Salil Innab & Anor v Badan Pengurusan Bersama Seti Sky Residences & 5 Ors (Kuala Lumpur High Originating Summons No: WA-24NCVC-776-04/2018), the 1st Defendant, the Joint Management Body of Setia Sky Residences, took steps to stop the Plaintiffs’ services of short term rentals. The Plaintiffs, tenant and landlord of an apartment unit at a building, filed an action against the Joint Management Body to stop them from interfering or stopping any owners, tenants of any short term rental and/or any person representing the Plaintiffs from operating a short term rental at Setia Sky Residences.

The 1st Plaintiff is also a director of a company called Innab Trade Sdn Bhd. Through Innab Trade Sdn Bhd, the 1st Plaintiff had also rented other units in Setia Sky Residences for the purposes of sub-letting the same to members of the public.

The 1st Defendant contended that the business operated by the 1st Plaintiff, through Innab Trade Sdn Bhd, at Setia Sky Residences is in reality a hotel business and not merely the business of letting out short-term tenancies.

In so contending, the 1st Defendant made reference to how bookings for the short-term tenancies were made through the internet, how the units were described and marketed by using the name “KL Suites” and how they were portrayed in Innab Trade Sdn Bhd’s website, including the contention that these “KL Suites” could be booked through other websites. It is contended that all of these are similar to and in effect, the management of a hotel service.

The High Court granted an interlocutory injunction to stop the Defendants from interfering or stopping any owners, tenants of any short term rental and/or any person representing the Plaintiffs from operating a short term rental at Setia Sky Residences.

The High Court held that the 1st Plaintiff’s short-term tenants will be adversely affected and they are in reality victims of the conflict between the Plaintiffs and the Defendants. In addition, the continued interference with or obstruction of the 1st Plaintiff’s short-term tenants would also be likely to cause irreparable damage to the goodwill that the 1st Plaintiff would have built in his business.

However, the Court of Appeal allowed the Defendants’ appeal (Civil Appeal No. W-02(IM)(NCVC)-1811-09/2018) on the ground that the injunction order was too wide and damages is an adequate remedy.

In Verve Suites Mont’ Kiara Management Corporation v Innab Salil & 8 Ors (Kuala Lumpur High Originating Summons No: WA-22NCVC-461-09/2017), the Plaintiff, the Management Corporation of Verve Suites Mont Kiara, passed and adopted a resolution in an Extraordinary General Meeting to prohibit the use of residential units in the Verve Suites for business, including paid short-term rentals. The prohibition was then incorporated into the House Rule 3.

House Rule 3.0 states that any unit for short term rental is prohibited. House Rule 3.1(i) states any stay for which a booking was made through services/applications/websites etc, such as AirBnb,,, and other similar services is considered as a short-term rental agreement.

The Defendants had allegedly caused their respective residential units in Verve Suites to be turned into a hotel room with large numbers of guests coming to check in and check out with a flurry of activities interfering with the security, quiet enjoyment and overall wellbeing of the residents in the Verve Suites.

The Plaintiff then initiated an action against the Defendants compelling them to abide by all times and not violate the House Rule and be restrained from advertising, contracting for, booking and/or allowing, dealing with the residential units to be used for business including paid short term rental and/or transient use for tourist, or hotels, among others.  

The High Court held that the Plaintiff can enforce House Rule 3 and prohibited the Defendants from running the short-term rental business.

E-commerce – Suing online marketplace operators

We saw the first decision on the liability of online marketplace providers.

In Nexgen Biopharma Research & Innovation SARL v Celcom Planet Sdn Bhd (Kuala Lumpur High Court Suit No. WA-22IP-3-01/2018), the Intellectual Property High Court had to decide whether an online marketplace provider is liable for trademark infringement for the sale and advertisements of its Merchants’ products published on its website.

The brand owner was granted an order for summary judgement against the Defendant that operates an online marketplace by the name of “11Street” for infringing their trade mark “MFIII”. 11Street had published the MFIII trade marks and numerous sellers had posted unauthorised MFIII products for sale on 11Street. Besides, 11Street had also advertised the MFIII trade mark together with products bearing the MFIII trade marks on various third-party websites.

Similarly, in Jeunesse Global Sdn. Bhd. v Ecart Services Malaysia Sdn Bhd (Kuala Lumpur High Court Suit No. WA-22IP-16-02/2018), the Plaintiffs, who are in the direct selling business of skin care products and supplements, sued the operator of online marketplace operator, Lazada, for trade mark infringement, passing off, copyright and unlawful interference with their business, among others. The Plaintiffs discovered that Lazada had been selling products bearing the 1st Plaintiff’s registered trade marks and publishing the 1st Plaintiff’s copyright works. However, the parties settled the matter amicably and the matter was withdrawn.

Last year, I reported that a luxury watches brand owner sued a web hosting company for trademark infringement for hosting websites that sold counterfeit products (Officine Panerai AG v Shinjiru Technology Sdn Bhd (Kuala Lumpur High Court Suit No. WA-22IP-2-01/2018)). The interesting question in this case is whether a webhoster is liable for trade mark infringement for what their subscribers do. However, the parties also settled the matter amicably and the matter was withdrawn. 

Contractual matters – Software delivery delay and online agreements

This is an important case for the software industry. Delay in delivering a software is a common occurrence in the industry and in the High Court case of Tex Cycle Technology (M) Berhad v Fact System (Malaysia) Sdn Bhd (Kuala Lumpur High Court Suit No. WA-22NCVC-379-06/2016) provides what a customer can do if there is such delay.

In this case, the Plaintiff sued the Defendant for failing to install a software which could cater for the implementation of Goods and Services Tax (GST) required by the Government within the date of enforcement of GST.

The Defendant had allegedly represented to the Plaintiff in meetings and exchanges of emails that the Defendant could meet the enforcement date of GST and also that two important service requirements of the contract entered into could be fulfilled.

The Plaintiff claimed that due to the Defendant’s failure, they had no alternative but to switch to manually entering the data and generating documents manually and, in the process, incurring significant costs and expenses.

The Plaintiff sued for the loss and damages and the refund of the sum of RM191,572 paid by the Plaintiff to the Defendant for the software. The High Court found in favour of the Plaintiff and ordered the refund of the money paid plus general damages of RM100,000.

On appeal (Civil Appeal No. W-02(NCvC)(W)-1297-06/2018), the Court of Appeal allowed the appeal in part and disallowed the general damages of RM100,000. The Court of Appeal held that the High Court Judge is plainly wrong in allowing RM100,000 as general damages as there were no evidential basis.

In Wong Wei Pin v Malayan Banking Berhad [2018] 6 AMR 933, the High Court dealt with an interesting point whether general terms and conditions published on a website can be incorporated into an agreement.

In this case, the Plaintiff had accumulated credit card points via business and commercial purposes which ran foul of the Defendant’s terms and conditions of the credit card which provides that the cardmember can only use the credit card for purposes of personal consumption only, i.e. non-business and non-commercial related consumption. The Plaintiff argued that the Defendant’s Product Disclosure Sheet (PDS) which did not explicitly state that the terms and conditions of the Credit Card can be found at

The learned Judge held that although the PDS did not set out that the general terms and conditions are set out at Maybank’s website, it is accordingly the obligation of the Plaintiff to ascertain what the general terms and conditions are as she will be bound by them in the usage of the Credit Card. Accordingly, the High Court held that the Plaintiff is bound by the terms and conditions found on the Defendant’s website, and even if the Plaintiff chose not to read them, she is bound by them by her usage of the card.

In closing

In 2019, we can expect more interesting developments in the cyberlaw and IT sphere –

  1. The Council of Auctioneers Malaysia is challenging a decision by the High Court Registrar to implement electronic bidding or e-Lelong in all courts in West Malaysia (Majlis Pelelong Malaysia v. Pendaftar Mahkamah Tinggi Malaya (Kuala Lumpur Judicial Review Application No. WA-25-313-10/2018). Leave to challenge the High Court Registrar’s decision has been granted by the High Court. The High Court will now hear the substantive application in due course;
  2. Pursuant to the Capital Markets and Services (Prescription of Securities) (Digital Currency and Digital Token) Order 2019, digital currencies and digital tokens which are not issued or guaranteed by any government body or central bank, and fulfils other specific features, are prescribed as securities. The effective result of this order is that the digital currencies and digital tokens will now be primarily regulated by the Securities Commission. The Securities Commission’s Guidelines on Recognised Markets has now been amended to regulate digital asset exchange operator;  
  3. The Government will be taxing digital services beginning from Jan 1, 2020 at 6% per annum. Pursuant to the Service Tax (Amendment) Bill 2019, foreign registered persons providing digital services to consumers in the country will need to pay service tax;
  4. The introduction of the new Legal Profession Act 2018 to replace the old Legal Profession Act 1976 will see the introduction of the legal technology provision. S. 35 seeks to regulate the provision of legal technology by legal technology service provider. Legal technology is defined as any technological product or service used or to be used, (1) in the provision of any service or any act which is within any function or responsibility of any advocate and solicitor, or (2) places at the disposal of any other person the services of an advocate and solicitor. The Bar Council is given the power to regulate legal technology; and
  5. Across the causeway, Singapore has introduced the Protection from Online Falsehood and Manipulation Bill 10/2019. This new law seeks to, among others, criminalise false statements, control inauthentic behaviour and other misuses of online accounts and bots and regulate blocking orders. This new law also introduced a new way to punish persons who disseminates false statements i.e by cutting their income and starving them financially.

First published on Digital News Asia on 10 May 2019.

Bread & Kaya: 2018 Malaysia Cyber-law and IT Cases PT3 – Cyber-crimes and -offences

By Foong Cheng Leong
May 3, 2019

  • Laws introduced to regulate e-hailing services
  • Sexual grooming enters the books as a new offence 

IN THIS third of a four-part series, I will discuss cyber-crime cases and other cyber offences.

Communications and Multimedia Act 1998

The establishment of Cyber Courts in the Kuala Lumpur Sessions Court saw the growth of judgements relating to the Communications and Multimedia Act 1998.

In Pendakwa Raya lwn Dato’ Mohd Zaid Bin Ibrahim (Kuala Lumpur Criminal Sessions Court Case No. 63-003-12/2015), the learned Sessions Court Judge gave a comprehensive judgement regarding a charge under s. 233(1)(a) of the Communications and Multimedia Act 1998.

The accused, a former Minister of Law, was charged for publishing a statement which is offensive in nature on his blog with an intent to annoy another person. The statement consists of a transcript of the accused’s speech given at a luncheon relating to the conduct of the then Prime Minister Najib Razak.

The learned Sessions Court Judge acquitted the accused at the prosecution stage based on the following grounds, among others:-

(1) In determining whether the article is offensive in nature, the article must be examined as a whole and not by looking in a few paragraphs or words. This is because the accused was charged for uploading the article and thus the entire article is considered as offensive in character. The prosecutor cannot pick and choose the relevant paragraphs or words favourable to them and conclude that the article is offensive in character.

(2) The learned Sessions Court Judge looked into the object of the Communications and Multimedia Act 1998 set out in s.3 of the said Act. One of the objectives of the Act is to promote a civil society where information-based services will provide the basis of continuing enhancements to quality of work and life. The learned Sessions Court Judge also considered that the said Act addressed the issue of censorship where nothing in the said Act shall be construed as permitting the censorship of the Internet.

(3) None of the Prosecution’s witnesses stated that they found that the entire article is offensive in character. Two (2) of the prosecution’s witnesses referred part of the article and not the whole article. In fact, the complainant’s police report against the accused had only stated that the article is seditious in nature which is different from offensive in character.

(4) Such article must be examined and not taken without further examination without critical thinking. This is one of the objectives that s. 3 of the said Act seeks to achieve. The attitude of receiving news blindly should be avoided and the new culture in accordance with the purpose and objective of the said Act ought to be promoted.

(5) In respect of the element “with intent” to annoy another person, the learned Sessions Court Judge held that that intent has to be proved and no evidence has been adduced to prove the same. As for the element “annoy another person”, the learned Sessions Court Judge found that the complainant did not feel annoyed when he read the article. The learned Sessions Court Judge held that annoyance or anger or dissatisfaction would appear spontaneously when the article is read. The learned Sessions Court Judge found that the article is intended for blog readers to garner support for what it is written for i.e. to give support to Prime Minister Dr Mahathir.

(6) The charge is defective as the prosecution failed to state clearly in the charges sheet who is the person intended to be annoyed by the accused when the article was uploaded. The charge sheet had only stated “with the intent to annoy another person”. The person in the charge sheet must be named clearly.

(7) The Prosecution should have also called the person intended to be annoyed by the article to testify whether the victim felt annoyed by the article. Without evidence from the victim, the Court is left wondering whether the victim felt annoyed by the article.

In Sivarasa Rasiah v Pendakwa Raya (Kuala Lumpur Criminal Sessions Court Case No. 63-001-04/2016 & 63-002-04/2016, Criminal Application No: 64-085-07/2016) and Premesh Chandran a/l Jeyachandran v Pendakwa Raya (Kuala Lumpur Criminal Sessions Court Case: WA-64-155-12/2017), the two accused were charged under s. 233(1) of the Communications and Multimedia Act 1998. They filed an application to refer a few constitutional issues to the High Court pursuant to s. 30 of the Courts of Judicature Act 1964 on the ground that s. 233(1) of the Communications and Multimedia Act 1998 is in contravention of Article 8 and 10(2)(a) of the Federal Constitution.

The Prosecution raised a preliminary objection against this application on the ground that s. 233(1) of the Communications and Multimedia Act 1998 is settled and not in contravention of the Federal Constitution. The same Sessions Court Judge dismissed the application on the ground that the case of Nor Hisham Osman v PP [2010] MLJU 1429 has already determined that s. 233(1) of the Communications and Multimedia Act 1998 is reasonable and not unconstitutional.

Fortunately for the two accused, the charges were withdrawn against them after the change of Government after the 14th General Election.

Sedition – Sex bloggers on trial

In Lee May Ling v Public Prosecutor & Another Appeal [2018] 10 CLJ 742, the Appellant, also known as Vivian of the Alvivi duo, was found guilty by the Sessions Court for an offence under s. 4(1)(c) of the Sedition Act 1948 and sentenced to an imprisonment term of five (5) months and twenty (22) days.

Vivian and her co-accused, Alvin Tan, had published a picture of themselves with the words “Selamat Berbuka Puasa (dengan Bak Kut Teh. wangi,enak, meyelerakan!!!) with the Halal logo on the Facebook page “Alvin and Vivian-Alvivi”.

She appealed against her conviction and sentence. There was also a cross-appeal by the prosecution against the inadequacy of sentence meted out by the Sessions Court Judge.

The co-accused absconded through the trial and was absent until the conclusion of the trial.  

The High Court dismissed the appeals. The learned Judge found that Vivian and Alvin Tan had a common intention to publish the picture, and that Vivian was a willing participant. Although no one saw Alvin or Vivian posting the picture, the learned Judge also made an inference from the evidence showing that the picture was kept in Alvin’s notebook and the Facebook page was registered in the name of Alvin and Vivian.

The High Court however substituted the sentence of five (5) months and twenty (22) days imprisonment with a fine in the sum of RM5,000 in default, imprisonment of six (6) months. The High Court in the same vein dismissed the prosecution’s appeal on the inadequacy of the sentence.

Official Secrets Act 1972 – Liability for receiving forwarded messages

Last year, I reported that one Subbarau @ Kamalanathan (Pendakwa Raya v Subbarau @ Kamalanathan (Court of Appeal Criminal Appeal No. N-06B-55-09/2016) was charged in the Sessions Court under s. 8(1)(c)(iii) of the Official Secrets Act 1972 (OSA 1972) for having possession in his Samsung mobile phone soft copies of 2014 UPSR examination papers.

In the same year, the Court released two more judgements relating to the possession of Ujian Penilaian Sekolah Rendah (UPSR) examination papers which they had received via forwarded messages on WhatsApp.

In Pendakwa Raya lwn Uma Mageswari A/P Periasamy @ Mayandy (Kuala Kangsar Sessions Court Criminal Case No. 61-1-11-2014) and Pendakwa Raya v Anparasu al Kadampiah (Kuala Kangsar Sessions Court Criminal Case No. 61-2-11-2014), the two school teachers were charged with possession of a few pages of examination papers for Ujian Penilaian Sekolah Rendah (UPSR) for Science 018 under s. 8(1)(c)(iii) of the Official Secrets Act 1972. Both were acquitted as the photographs of the examination papers were forwarded to them and stored automatically on their mobile phones, and they had no use for them, among others.

The prosecution of persons who possess information received via forwarded messages is a dangerous precedent. The law should make exception to those who had not knowingly received such information and chose not to delete those information thereafter.

Online and phone scams – Scammer or victim?

Online and phone scams have become common in Malaysia. The authorities had been tracking and arresting these scammers but many of them are based outside Malaysia. Instead, these scammers use the services of Malaysians, whether knowingly or not, to receive and dissipate money.

In Pendakwa Raya lwn Charles Sugumar a/l M. Karunnanithi (Kota Bharu Magistrate Court Kes Tangkap No: MKB (A) 83-43-02/2016), the accused was charged under s. s. 424 of the Penal Code for dishonestly concealing money of a scam victim in his bank account knowing that the said money does not belong to him. The victim had befriended a person by the name of Alfred Hammon from UK through Facebook. Alfred Hammon then made the victim transfer money to the accused’s bank account on the pretence that he needed the money to cash his cheque of three million dollars. Alfred Hammon promised that he will return the money together with interest. However, after transferring the money, the victim realised that she was scammed.

The accused claimed that he is not part of the scam and that when he was working as a tour driver, he was requested by his customer to receive money on the customer’s behalf. The accused claimed that he did it to give his customer the best service so that he can attract more customers. He said that he was informed by the customer that the customer’s friend had to transfer money to him so that the customer can continue his tour in Malaysia. The accused said that he did not make any remuneration or commission from that assistance.

The Magistrate acquitted the accused as the Magistrate found that, among others, the accused’s evidence is consistent and he is a credible witness. The Magistrate agreed that the accused was made a scapegoat by the customer who took advantage of his goodness and sincerity in giving the best service as a tour driver.

In Pendakwa Raya lwn Sabariah Binti Adam (Magistrate Court Criminal Trial No. 83RS – 206 – 08 / 2016), the accused was charged with two counts of knowingly concealing stolen property, an offence under s. 414 of the Penal Code. The victim was duped by a Facebook user by the name of Nasir to bank in her money into the accused’s bank account. The accused claimed that she was a victim of the same trumpery scheme and not the perpetrator. She has no control and custody over her bank account. The Court however drew inference that an account holder must be held responsible for all transaction initiated or authorised using her account number including transaction by another person whom the account holder has given permission to. The Court sentenced the accused twelve (12) months imprisonment for each charge.

However, in Pendakwa Raya lwn Hasimah Binti Aziz (Kuala Lumpur Criminal Sessions Court Case No. WA-62CY-052-08/2017), the accused was charged under s. 4(1)(b) of the Computer Crimes Act 1997 for allowing access without authorisation to her Maybank bank account and thereafter assist a scam against the complainant.

The complainant was tricked into transferring money to the accused to pay for charges to release a present purportedly sent by a person she knew from Facebook. The investigating officer found that the accused had given her automatic teller machine (ATM) card to a person she knew from Facebook. That person claimed he could not open a bank account in Malaysia.

The Court held that based on the evidence produced, it is clear that the complainant and accused were online scam victims themselves. The accused was deceived into giving her account number, ATM card and PIN number. The complainant on the other had was deceived into paying courier charges, among others. If detailed investigation was made, the main character of the scam would be revealed. There was no attempt to obtain the CCTV recording of who had taken the money from the ATM machine. The bank officer had testified that CCTV recording are stored by the bank for three (3) months. If the CCTV recording was obtained, it would reveal who had used the ATM card.

Sexual grooming – A new offence

In Syed Naharuddin Bin Syed Hashim v Etiqa Takaful Berhad (Award No.: 3143/2018), the Claimant was dismissed after the Company received an anonymous email alleging that the Claimant had been operating as a sexual predator and targeting girls as young as thirteen-years-old.

The anonymous author also alleged that the Claimant, using the pseudonym, “KBoy”, carried out his meetings with girls. It was also alleged that the Claimant’s conversations had been recorded and featured in an undercover expose by the Star newspaper team of journalists know as STAR R.AGE Team. An investigation by the Company revealed that there were two video recordings featuring K-Boy which had been uploaded onto the STAR R.AGE online website and the videos had gone viral on YouTube. The Claimant admitted that he was the individual in the video.

The Industrial Court held that the actions of the Claimant can amount to a sexual communication under the Sexual Offences Against Children Act 2017. The facts of the case which are largely admitted to by the Claimant, are that he communicated with the intended “victim” in social media and then met up with the person (who informed him that she was a young girl of 15). The setting, the time and the locale were such that a person of his standing in society and representing an insurance company should have been wary of. Further, the conversations were explicitly related to sex and sexual exploits which a man of his age has no business to discuss with a young lady, notwithstanding her real age.

The Court found that the termination was with just cause or excuse and the Claimant’s case is therefore dismissed.

E-hailing services – Naughty GrabCar driver

In Pendakwa Raya lwn Muhamad Izuwan Bin Kamaruddin (Mahkamah Magistrate Ampang No Kes: 85-55-09/2017, 83JS-16-09/2017 dan 83-780-09/2017), a GrabCar driver was charged under ss. 323, 354 and 506 of the Penal Code for assaulting his passenger. He pleaded guilty and was sentenced to a total of 3 years and five (5) months.

In deciding the sentence, the learned Magistrate took into account of the negative effect on the e-hailing provider GrabCar which may cause difficulty to female passengers to trust a GrabCar driver. The learned Magistrate imposed a deterrence sentence to send a message to all drivers so that they will drive ethically and treat their passengers with respect and not take advantage of then.

On another note, the Commercial Vehicle Licensing Board (Amendment) Act 2017 and Land Public Transport (Amendment) Act 2017 came to force on 12 July 2018.

These new laws introduced the licensing of intermediation business. Intermediation business is defined as “business of facilitating arrangements, booking or transactions of e-hailing vehicle (pursuant to the new amendment to CVLBA) and for the provision of land public transport services (pursuant to the new amendment to LPTA). These amendments were introduced to regulate e-hailing services such as Grab and also e-hailing vehicles.

Part 4 which focuses on commercial cases will be published on May 10.

First published on Digital News Asia on 3 May 2019

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