Tag: online scam
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Disputed card transactions: Why blaming the Bank was not enough
In Noor Farekh binti Mohamed Kassim v Bank Kerjasama Rakyat Malaysia Berhad, the High Court seems to have also adopted a fault-based approach in determining liability for alleged unauthorised online transactions. The defendant alleged that her debit and credit cards were used for unauthorised purchases. The Bank’s investigation, however, found no evidence of unauthorised or…
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Scanning the wrong QR code: A costly mistake
In Wong Bair Lim v Malayan Banking Berhad, the Sessions Court struck out a claim involving unauthorised online transfers from the plaintiff’s account to several unknown accounts on the same day. The plaintiff had immediately informed the bank of the unauthorised transfers and sought its assistance. The transactions were allegedly triggered when the plaintiff scanned…